Tag: Church (page 4 of 8)

5 Things Small Groups Do Well

I’ve lived and served in small group life for nearly 5 years, on staff at Grace Community Church.

Small groups have become my heartbeat. Connecting people in biblical, authentic community has become the thing that gets me out of bed in the morning, and what keeps me up late at night.

photo credit: iStockPhoto user Digital Skillet

Over the past 5 years, I’ve seen lots of folks thrive in small groups…and many die on the vine. I’ve noticed that there are certain things that small groups can never be…and certain things that at which small groups excel.

Those qualities that a small group does well are summed in 1 Thessalonians 5:14:

And we urge you, brothers, warn those who are idle, encourage the timid, help the weak, be patient with everyone.

 5 Things that Small Groups Do Well

1. “Brothers” 

Small groups help people “belong.” This is absolutely essential in our walks with Christ. That we have brothers and sisters to whom we belong, and are connected with at a deep level. This is the foundation for the rest of the verse, and the foundation for living life in community.

2. “Warn those who are idle”

We’re not talking about an “idol.” The word here is “idle.” Speak truth and hope into the lives of people who are stuck. Who forget that living life as Jesus follower is one of action. One of serving and loving and giving and going. Some of us need to quit planning, and start doing.

3. “Encourage the timid”

Fear is a reality for us in many different seasons of life. It grips our hearts and keeps us in bondage. Which is why we need other people. We need others to encourage us when we need to take that step of faith. We need to know that others have our back when we might fail.

4. “Help the weak”

Oh, how often I’ve needed this. And how incredible a bond you form with someone when they help you in need. When small groups rally around people in their group, or others in their community, there’s a deeper level of relationship than is found in most other areas of life. Helping the weak is something that healthy groups do well, especially when we realize that we can use our pain to help others.

5. “Be patient with everyone”

We’re all at different points in our spiritual journeys. And at various points, each of us can be a difficult person. The way we treat each other reveals our theology. Whether we’re walking through a mess ourselves, helping others deal with a mess, or trying to figure out what God’s got next for us and we’re just fearful or resistant, we need others to be patient with us…and we need to learn to be patient with others. Just like God’s patient with us. And it’s impossible to practice patience on your own. Being that we’re all broken sinners…small groups give us a great chance to exercise patience with one another.

Notice one key component of all of these: they’re active. None of these can be accomplished while you’re passive. None can be accomplished if you just look at group life as a sponge. If you expect that following Jesus is about sitting around.

If you go expecting to sit and soak, you’ll dry up. If you go expecting to give deeply of yourself…expect to be filled.

Question:

Have you seen any of these fleshed out in group life? What else do small groups do well?

 

 

 

 

10 Simple Ways to Encourage your Pastor

Truth: “Hey preacher man, good sermon!” is nice…but come on, we can do better than that, right?

We can do better than the shoulder squeeze with the solemn look in the eye. Better than the slow head nod of approval. Especially when we remember that our pastor spends hours each week pouring out their heart on stage, ministering to and in our communities, and shepherding hard-heads like us.

image credit: Creative Commons user ThisIsAGoodSign

The work of a pastor is often lonely, difficult work…we need your encouragement.

Encouragement isn’t that difficult, but it takes being intentional.

10 Ways to encourage your pastor:

1. Appreciate the work they do throughout the week, not just on Sunday. You know that being a pastor is more than a Sunday gig, right? We don’t love that you-only-work-one-day-a-week ribbing, by the way.

2. Take notes on Sunday. This is a great way to encourage your pastor…at least act like you’re going to work diligently to remember and apply their teaching.

3. Email them on Tuesday and let them know you’re still working through your notes from Sunday.

4. Deflect criticism on their behalf. Your pastor likely takes a lot of heat. Some may be deserved…much of it likely isn’t. Instead of joining in the criticism, stand up and show your pastor some love. Help others see the good side of your pastor.

5. Speak well of your local church. Your pastor takes great care and spends much effort to present and grow a beautiful local church. Speaking well of your church is a great way to encourage and honor the work your pastor’s done.

6. Serve. I don’t mean that you should necessarily bring your pastor dinner…you should serve others in your local church. This is unbelievably encouraging! Your pastor’s desire is not to be the only one who does ministry.

7. Pray for them. Often.

8. Speak well of their spouse. A pastor’s spouse is married to the ministry. They often do ministry themselves, and end up carrying the burden of their spouse as they lead. It’s a tough spot to be in. Speaking well of your pastor’s spouse helps your pastor feel like you’ve got their back.

9. Start consistently feeding them fresh preaching points every day. By email. And phone calls. And text messages. And Facebook wall posts.

10. Give generously. This is a fruit of faithful, biblical preaching…people growing up in their faith to the point where they’re generous with their financial resources. Give to your local church, yes. But give generously to others. “Don’t let your left hand know what your right is doing.” – Matthew 6:3

Not sure where to start? Pick one for this upcoming week, and bless your pastor. Your local church will be better because of your small investment.

image credit: Creative Commons user ThisIsAGoodSign

 

10 Things to Do When You Get Tired in Church

image via Creative Commons user Rosino

Ever get tired during a church service?

Don’t lie. You do.

Ever doze off? Ever act like you didn’t doze off, and think you fooled your friends?

Don’t lie.

I was speaking recently, and noticed a couple of guys in the back nodding off. I’m sure they had had a tough week. Probably had packed their day too full to worry with staying awake. I get it. I’m a young guy who’s got nothing to say to them, right? Nothing that they need to hear more than they need a quick shut-eye.

But there are a few things you can do when you get tired in church. Some preventative measures. Soem ninja-like moves that’ll fool the best of speakers. And some that reflect just how busy your life is.

If you ever have a tendency to get tired during a church service, I’ve got your answer.

What to do when you get tired in church

1. Get a cup of coffee. I call this the pre-emptive strike. You know you’re not going to make it, so you wisely load up on the caffeine.

2. ‘Pray’. Make a fist with both hands and put your forehead on it. You’ll look regal and holy, as if you’re under such great conviction and duress that all you can do is pray.

3. Shake your head up and down deeply. This is especially helpful if you actually doze off. This one just needs to be in your back pocket. It looks like you heartily agree with whatever was just said. Little do your neighbors know, you have no idea what was just said.

4. Start dancing in the aisles. That’ll get the blood going. Shout, scream, and let the Spirit take over. Not the one that causes you to fall asleep, though.

5. Ask your pastor to not preach boring sermons. That’s a joke. Kind of. 🙂

6. Two words: smelling salts. If you want to wake up, this will do the trick. Immediately.

7. Shout a loud, “Amen!” The moment your head bobs, let it rip. If the context works, you’re amazing. If it doesn’t, you’re mysterious, and people will wonder how you’re so holy that you found conviction in the sentence, “Turn your Bibles to _____.”

8. “Reach down to get something under your seat.” When you doze and your head falls down, act natural…you were only reaching down to pick something up off of the floor, right?

9. Play on your phone, and loudly whisper, “I’m using YouVersion.” If you don’t have a smartphone, this is a bit more difficult to pull off. Not a reason to not try it, though. Playing on your phone will keep you bright and alert.

10. Embrace it. Bring a neck pillow. Start to drool. Claim Sunday as a Sabbath and drink in a good nap.

Now you know what to do when you get tired in church.

No reason to go to bed earlier on a Saturday night.

No reason to try to engage more so you don’t doze off.

No reason to ask God to give you energy because you know you need to worship.

No, not you.

You’ve got a bag full of excuses.

And your time is too valuable to stay awake during a church service.

* image via Creative Commons user Rosino

 

An open letter to church staffs for Easter

image credit: Creation Swap user Chris Kennedy

Easter, for a church staff, is an administrative beast.

Whereas a normal staff meeting would cover multiple weeks and months of planning, most staffs devote an entire meeting (or two or three) to Easter alone. Planning details, follow-up, worship elements, volunteers, and extra chairs, churches pour great time and energy into Easter services.

Because we know that we have the chance to impact the lives of people who don’t regularly participate in our worship services.

And we want every note, every letter, every light to be perfect.

But sometimes, church staffs can get lost in the fog of planning. And that’s an incredibly dangerous place to be.

I don’t know about you, but my call to the ministry wasn’t a call to planning and administrative paper-pushing. My call to the ministry was a call to do. A call to be. A call to live the Gospel and proclaim it.

So here’s my open letter to church staffs everywhere.

 

Church staff and leadership,

As you prepare for Easter this year, don’t get locked down in the planning. Don’t get lost in the details.

Don’t let the fog overtake you as you rehearse.

Don’t let the glitz grip your heart.

The reason we have Easter services is because Jesus didn’t stay in the grave.

The tomb of death is empty.

The cross wasn’t the final chapter.

At the cross, our fears and failures and pain were killed.

Easter is more than just our biggest service of the year.

The fact that it’s the biggest service of the year means that more people get to inhale a fresh breath of life.

A fresh hook of hope.

And get to discover, maybe for the first time or the first time in a long time, how wide and long and high and deep is the love of Christ.” (Ephesians 3:18)

Plan, scheme, and detail the mess out of Easter. But don’t lose sight of that empty tomb.

Sincerely,

Ben

 

Friday favorites, 3/20/12

Here are a few of my favorites from around the web this week.

Trevin Wax, 4 Things to Remember While in Seminary

Not too long ago, I enjoyed a cup of hot chocolate with a friend from seminary. He graduated not long after I did, and he was telling me about how involved he was in his local church. As we were reminiscing about our seminary days, he said something that stunned me:

“I regret seminary.”

Come again? I asked him to explain.

Jonathan Dodson, This is Who a Disciple is

A disciple of Jesus is someone who learns the gospel, relates in the gospel, and communicates the gospel. This definition of disciple shows us that the gospel both makes and matures disciples. We see this in Jesus’s ministry. Jesus proclaimed the same gospel to the crowds that he taught to the disciples. He did not have the twelve on a special, gospel-plus track to study advanced subject matter.

DiscipleUs, Disciples Fail

When I look back at the life of the twelve, I can say with certainty that they failed in may ways. One of them sold him, others abandoned him, and Peter denied him. Those weren’t their only failures, but it was their biggest.

The beauty of their failures was that Jesus wasn’t looking for perfection from them. They were not capable of pleasing Jesus in all things, let alone in most things, but what Jesus was willing to do was work with fragile vessels so that He Himself is glorified through their failures.

 

Jared Wilson, The Subtle Art of Sabotaging a Pastor

Dearest Grubnat, my poppet, my pigsnie,

The reports of your progress warm my blackened heart. When you were assigned to one of the Enemy’s ministers ten years ago, his infernal Majesty and I knew you’d have a rough go of it. The zeal of one new to the pastorate can be a daunting challenge to even the most cunning of our comrades, but we also believed that time breeds all wounds and that your task would become easier the longer your patient remained. You now prosper from that sweet spot of pastoral fatigue and assimilation. The shine of newness is gone. And up pop the cracks in the ministerial armor.

Finally! An espresso machine for my car!

 

This is awkward, but…how’s your sex life?

My wife and I had a conversation with a young married couple about sex a few weeks ago.

It was incredibly refreshing. We could be open and honest with them, and help them take steps forward in their marriage.

Creative Commons user Marc Wathieu, edits mine

Church leaders should talk with people more about sex, in a positive light.*

Most of the “sex talks” that happen with church leaders are

  • a premarital conversation that goes something like this: Don’t have sex. Quit having sex. Wait for a few more months.
  • a sermon series in the student ministry that lasts for 8 months. Think I’m joking? I’m not…I ran into a student pastor who said he’d been preaching on sex for 8 months with his students. “I think we’re just about done” he said. “I bet they’ve been done listening to you talk about it for about 8 months, because that’s way too long for students to hear their 50-somethings youth pastor talk about sex” I replied…in my head, of course.
  • an awkwardly timed, not-so-funny joke in a sermon on Sunday morning. Either you think, “Can I laugh at that in church?” or “Can I laugh at that, just to make my pastor feel better? That wasn’t funny…”

Church leaders should have more frank conversations about sex. Not in a “sex is dirty” kind of way, and not in a way that’s constantly condemning the bad things about sex. But in a way that helps a couple honor God with this area of their life.

Culture teaches us a lot about sex, most of which is glamorized, made out to be some sort of physical-only act that’s super easy for a couple to enjoy together.

It Ain’t That Easy

If you’ve been married long at all, you know that sex isn’t easy to get “right” (meaning something that’s mutually enjoying and honoring to God). More often than not, especially in the first few years of married life, sex is frustrating for husbands and wives. It’s not the beautiful act that God intended, but a point of contention. Instead of an act of union and love, it drives a wedge dissatisfaction.

And sex is so, so important to a marriage. It’ll bring a marriage down in a heartbeat if it’s not addressed. We’d be foolish to assume that all couples just know how to flourish in this area of their lives. Understanding your spouse is something that takes time…it’s not an intuitions you’re born with. As quickly as it can bring a marriage down, it can also help a marriage turn a corner. God intended sex to be an emotional, physical, and spiritual act. It’s intended to be a deeply satisfying intimacy for which no other act can substitute. (don’t believe me? Try reading Song of Solomon and not blushing)

A Little More Conversation, A Little More Action

Don’t wait for your church to have a sermon series on sex. Even if they do, it’s impossible to cover every specific issue for every couple. While there may be general problems, ideals, pitfalls to avoid, and healthy steps to take, in no way can a sermon be comprehensive. Those comprehensive questions and concerns and frustrations need to be worked out in the context of healthy relationships.

So go ahead. Ask the awkward question to someone you have a close relationship with:

How’s your sex life?

You’ll get them snickering like middle school girls. But you’ll also open up the opportunity for a beautiful conversation.

And if you’re not having good sex, it may be time to ask for some advice.

Drink water from your own cistern, And fresh water from your own well. Should your springs be dispersed abroad, Streams of water in the streets? Let them be yours alone, And not for strangers with you. Let your fountain be blessed, And rejoice in the wife of your youth. As a loving hind and a graceful doe, Let her breasts satisfy you at all times; Be exhilarated always with her love (Proverbs 5:15-19).

*Talking about sex isn’t just relegated to church leaders…all followers of Jesus should make it a point to talk openly and honestly about this issue. Church leaders especially. This blog just tends to be read by a majority of people who are, at one level or another, leaders in their local church.

* image credit; Creative Commons user Marc Wathieu, edits mine

* catch up with the “this is awkward” series HERE.

 

10 principles to leading young pastors

I serve on staff with a team of young pastors. I love the guys and girls I get to do ministry with.

Our lead pastors (Ron Edmondson and Chad Rowland) know how to lead younger pastors unbelievably well. In fact, one of our pastors, Ron Edmondson, wrote a post yesterday on raising up young leaders that articulates some of the practices he uses with guys like me.

I know there are some pastors wondering, “How do I lead younger pastors?” I also know there are some younger guys frustrated because their pastor has no clue how to lead them well.

Here are some important principles I think will help older leaders to guide us young guys well.

10 principles to leading young pastors

Things to stop

Quit telling us what to do.

Nobody wants to be micromanaged. Especially high calibre leaders. The more you direct our every step, the more we’ll balk at your leadership. Lead us by doing hard, creative, meaningful work with character. Instead of telling us what to do, do the work and invite us into the process of planning, dreaming, and scheming you go through.

Quit telling us who to be.

With the advents of the internets, we have access to the greatest leaders, the most prolific communicators, and the sharpest minds in the world. We’re following a plethora of high-quality leaders through their podcasts, blogs, books, and webinars. But we don’t have access to other pastors’ lives like we do yours, working alongside you week after week. Instead of telling us who to be, model for us who we could be if we were to fully flesh out our God-given gifts.

Quit telling us “the why.”

We get your vision. In fact, that’s one of the major reasons we decided to work for you…we, at some level, bought into the vision. But if we’re constantly poking holes, asking questions, and stretching the box, we don’t need to hear “the why” again. More than likely, it’s “the why” that we’re questioning. Instead of telling us “the why” once again, let us help you see if there’s a better “why.”

Quit expecting less-than-exceptional work.

We’re capable of more than you expect. Throw projects, concepts, and ideas our way, and give us the freedom to accomplish those in a way different than you may have initially drawn up in your mind. Raise the bar. We’ll rise to it. Instead of expecting decent work, expect us to blow you away.

Quit telling us only what you’re disappointed with.

We need to hear where we need to improve. But we also need to hear which decisions we’re making are making an impact. The more you share the negative things exclusively, the less we’ll come to you for advice, wisdom, and counsel. Instead of telling us only what you’re disappointed with, give us consistent feedback.

Here’s the guiding principle:

If you want to lead young pastors well, stop “telling” us. Instead, lead us.

There’s such a difference between leading and parenting. Between leading and micromanaging. Between leading and controlling. Between leading and doling out tasks.

Things to start

Start giving young pastors the chance to make mistakes.

This is costly in the short run, but costly not to in the long run.

Start giving young pastors the chance to do things differently.

This means you may have to bend on the details of how you thought your vision would be accomplished.

Start giving young pastors the chance to stretch the box.

Change may be difficult, but box a young pastor in and you’ll suffocate them.

Start giving young pastors a seat at the leadership table, even when they haven’t earned it.

This is a move that will enstill confidence in younger pastors, and give them the chance to flesh out creative ideas. It also helps us see what it takes to be more influential in our leadership.

 

We young pastors may be a bit idealistic. We may be a bit rough around the edges. We may be quick to decide things you’d rather ponder on. We may be slow to move on something you’re ready to pounce on.

 

The bottom line is that we need to be led.

Question:

Do you serve with young leaders? What am I missing?

 

* image credit: background via Creation Swap, Divine Fusion // edits mine

 

Friday Favorites (3/9/12)

Here are some of my favorites from around the web this week:

It only grows in secret – Justin and Trisha Davis

The power of temptation is not in it’s ability to cause us to sin; its in its ability to keep us quiet. This is a powerful post.

 

If you want to attract leaders – Ron Edmondson

We’ve got a ton of leaders at Grace Community Church. Here are some of the keys that have gotten us there, from one of our pastors, Ron Edmondson.

 

Top tips for building relationships with volunteers – North Point Community Church

Some of the team from North Point Community Church in Alpharetta, GA, share tips on building relationships with volunteers they lead.

 

When Bible study becomes idolatry – Allen White

Can studying the Bible really become idolatry? Allen White thinks so.

 

Small Group show – Steve Gladen and Brett Eastman

This is really a great resource for small group point people. On this episode, they cover 10 good ideas for utilizing Easter as a catalyst for small group growth.

 

Recruiting volunteers – Brandon Reed

The first thing you need to understand is that it’s better to put someone in a role than it is to just plug a hole. My brother, Brandon Reed, does a great job explaining the difference in recruiting volunteers and simply filling a hole.

You come across anything noteworthy this week?

 

5 Things You Should Be Careful Saying to your Pastor

You may have caught my 5 Things a Pastor Should Never Say or my 7 Phrases a Pastor Should Regularly Say Off-Stage.

Today’s a bit different, though. Today, it’s all about you.

image credit: Creative Commons user Kolby Schnelli

Because sometimes you forget that we pastors are people, too. We’re not superhumans. We’re not mini gods. We’re people, with families. We have hobbies. We have good days and bad. We have days when we feel close to God, and days when He seems distant. We have good ideas and awful ones. We have great church members…and ones like you. (I’m kidding…)

We don’t always know what we’re doing. We’re often outsiders in many conversations, because…when your pastor shows up, you change the subject. We have struggles, too.

I want to help you out, though. Because I know you don’t want to say the wrong thing to your pastor, right? You don’t want to inadvertently offend the guy who’s getting ready to go on stage.

5 Things You Shouldn’t Say to your Pastor

1. What do you even do all week?

This question is loaded with the assumption that pastors sit around, drink coffee, and read their Bible all week in a nice, quiet office. Ahh…how nice that would be. 🙂 The life of a pastor is much more complicated. We’re helping people understand the deepest, most profound aspects of their lives, with all of the junk that will be dredged up because of those conversations. We’re leading teams of people. We’re active in our communities. We’re slating announcements and videos. We’re crafting web pages. We’re recruiting leaders. And…oh yeah, most of us preach and teach regularly. So we study.

2. You just work one day/week, right?

This one is similar to the first, but there’s an intended sense of humor here. Here’s the truth: that line was barely funny the first time. I hope you know that pastors work much more than one day/week. Sarcasm always has an intended angle of truth, right? So every time you say it, there’s a small part of you that believes it. So if you truly don’t believe it…don’t say it.

3. Your job must be easy.

Maybe you’ve never said this, but I guarantee you’ve thought it. You feel like if you were a pastor, life would be much easier. And to be honest, maybe it would. There are much worse places to work. But every occupation has its difficulties, too. Just because pastors get to meet and greet on Sunday mornings doesn’t mean that their work is so easy throughout the week. We do have to deal with people like you, after all. 🙂

4. Why can’t you meet with me when I want?

If you want help, you get it, right? If it’s counseling help you need, you’ll take an hour off of work to get it. If you need your teeth worked on, you’ll schedule an appointment with your dentist at his convenience. If you need your car worked on, you’ll drop it off when they’re open. So why do you expect a pastor is “open” 24 hours/day? If the issue you need help with is that vital, then it’s worth bending your schedule around.

5. That wasn’t my favorite sermon.

This is one of those post-sermon no-nos. Most pastors know when they missed the mark. They don’t need the reminder from you, especially right after they preached. The time right after preaching is typically a vulnerable time for most pastors. Try to find something to encourage them on, rather than picking apart their sermon.

Throughout this list, I’m not encouraging dishonesty. Don’t lie to your pastor. I’m also not saying that pastors are above difficult questioning. Sometimes that’s needed.

But if you’re going to question your pastor, fill it with grace and love.

Question:

Pastors: what have you heard that made your skin crawl?

Non-pastors: what have you said that afterwards you thought, “Whoops…shouldn’t have said that!”?

*image credit: Creative Commons user Kolby Schnelli

 

8 Leadership Lessons I Learned from Working in a Coffee Shop

image credit: CreationSwap user http://www.creationswap.com/amberspung

While I was in grad school, I worked in a coffee shop. I often enjoyed an expired pastry and a hot cup of coffee as my meal. Go ahead…judge me.

Working outside of the confines of seminary kept me grounded, though.The ivory towers from which I peered onto the ground below came crashing down in the middle of a real-life conversation with a broken co-worker. Hard-line black-and-white issues revealed themselves in deep shades of gray when shared in 5-minute breaks between customers on a busy Friday morning rush. The lessons I learned making lattes, serving customers, and building relationships with coworkers marked me then, and continues to do so today.

8 Leadership Lessons I Learned from Working in a Coffee Shop

1. Hard work never hurt anyone.

Going to class was stimulating for my mind. But being on my feet, doing physical work was good for my soul. Laugh all you want, but standing on your feet for 10 hours is exhausting, considering that includes hauling new products, gallons of milk, cleaning up spills, toting massive trash bags, leading coffee seminars, etc. Doing physical labor left me feeling like I’d actually accomplished something for the day. Listening to a lecture rarely did.

2. People want to be led…not “told” what to do.

I was a manager, and quickly learned this truth. It’s astonishing how many people like to micromanage…but how few people enjoy being micromanaged. Leading my coworkers to understand the “why” before the “what” propelled me relationally further than demanding obedience ever did. I started out demanding obedience, because those types of expectations were placed on me. When I translated those to other team members, I realized that demanding and micromanaging weren’t a viable long-term solution.

3. People want to feel like they’re on a team.

Whether that’s through inside jokes, shared experiences, or similar goals…nobody wants to be alone. Nobody. The quicker I incorporated “team members,” and not just followers, the quicker my leadership “worked.” The same is true whether you’re serving lattes or leading people into a growing relationship with Jesus.

4. People and textbooks are not the same thing.

Textbooks make sweeping black-and-white statements that translate well in the classroom. Working in a coffee shop, though, I realized that regurgitating those slickly-worded, catchy phrases did very little to build relationships. And without relationships, truth matters very little.

5. Consistency matters.

I learned that giving people a consistently high-quality product was of high concern, building trust across a brand. Consistently producing a high-quality product builds relational capital as well. People want to know what they’re about to step in to. Offering consistency sets clear expectations up front.

6. Customer service matters

It doesn’t matter how slick your Sunday morning worship services are. Nor does it matter how well-worded your mission and vision statements are crafted. If you neglect customer service, making people feel warm, welcomed, and invited…then you’ll forever have a wide-open back door. The moment you neglect “customer service” is the moment you realize that those you long to hear the Truth are the ones least likely to hear, or receive, it.

7. Everyone wants to feel like an insider

Whether it’s through new information, key relationships, or strategically partnering with others, make sure to keep people in the loop. Let them know what’s coming, that they can pitch ideas, that their voice matters, and that you care to keep them informed. If you want to recruit and maintain leaders on your team, you’ve got to do this.

8. Even the best ideas have a shelf life.

Don’t think that the way you’ve always done something is the way it should be done now. A good idea 50 years ago is likely not still a good idea. Be willing to reinvent, change directions, and kill programs for the sake of reaching more and more people.

 

 

 
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