Tag: evaluate

5 Easy Ways to Pursue Excellence as a church

Excellence doesn’t have to be expensive.

image via TypeInspire

A common misconception is that excellence is expensive. That you’re going to have to expand your budget, buy new “toys,” and constantly be on the cutting edge to have a service that is accomplished with excellence.

Thinking that excellence is tied with money is crippling. If you have the money, you’ll begin to rely on the money to do the work of excellence for you…that’s called laziness. If you don’t have the money, you’ll begin using the excuse, “We can’t do it as well as _____ because we just don’t have the resources.” Bologna. That’s a lack of utilization and equipping.

In the church world, where I spend my time and energy, I’ve seen plenty of leaders let excellence slide because they don’t have financial resources to pour into gadgets, lights, sound equipment, video equipment, new mics, and flashy “stuff.” And while that “stuff” looks nice, it doesn’t, in any way, guarantee excellence.

Want to pursue excellence as a local church? Here’s how you do it.

5 Easy Ways to Pursue Excellence

Execute your order of worship relentlessly.

I was recently a part of a service that was not planned well.  The worship leader didn’t know the lyrics well, and there were lots of gaps between songs, announcements, and the sermon.  Planning the order in advance so that everyone involved can see all of the details is crucial.  Running a rehearsal, including announcements, any videos, and any other elements are seen by everybody involved (before the live service) helps ensure major mistakes don’t happen.

Simplify.

The more programs you offer, the more diluted each becomes. And the less “excellent” each is, because each takes significant amounts of resources (time, energy, volunteers, money) to do well.  The simpler, more focused your church is, the more excellent you will be in each area.

Take pride in what you do.

Look around you. Take note of the little things. It’s often the small, seemingly insignificant gestures that go miles in promoting excellence. Here are a few things we do at Grace:

  • pick up stray trash
  • staff every door on Sundays with a welcoming person
  • keep printed material up-to-date
  • keep volunteers in the loop on information that new-comers will ask about
  • offer good coffee
  • set up an area on Sundays for moms with crying babies to still hear the service and not disturb others
  • keep your website updated
  • respond to emails promptly

Evaluate and improve constantly.

If an aspect of your church isn’t working, it’s time to change things up. Allowing a program to hang around because “we’ve always done it…” pushes excellence right out the window.  Evaluating, improving, and constantly being willing to change things that are broken encourages excellence across the board.

Celebrate.

If you feed something, it lives.  If you don’t, it dies.  Feed those actions, those habits, those strategical and forward-thinking moves that staff members and volunteers take.  When you feed those actions, they (and those they lead) will notice what your church values.  Thank them publicly.  Send them a note.  Throw them a party.  Celebrate steps in the right direction.

Pursuing excellence isn’t about money. It’s about the details. If what you’re offering (the Gospel) is valuable to your congregation, then casting it in the best light is vital.  Pursuing excellence does just that.

Are you serving in a church that pursues excellence?  What steps have you taken to get there?

 

 

 

The best evaluation question to ask

If you’re a leader, you evaluate.

Well…ahem…let me rephrase that.

If you’re a good leader, you evaluate.  And there are plenty of activities, events, and procedures that you can and should evaluate regularly

  • Trainings
  • Meetings
  • Outings
  • New hires
  • New fires
  • System changes
  • New initiatives
  • Outreach events
  • Sermon series
  • New ideas
  • Old ideas
  • Development days
  • Financial spending
  • Outputs

…and that’s just to name a few.

Evaluation should happen across the board on a consistent basis.  Here are the two questions I hear asked most often:

1. What worked?

2. What didn’t work?

They’re not bad questions.  And, hopefully, changes will be made based on the answers to those questions.  But more often than not, the ball stops rolling.  Those two questions are momentum killers.  Because most people can quickly tell you what worked.  And what didn’t work?  Well, let’s find someone or something to blame. OR let’s spin our wheels feeling sorry for ourselves and the money and time we wasted. *insert screeching brakes sound*

Here’s a better question:

What did you learn?

I know that seems like a subtle shift, but I think it’s an important one.  Instead of just blindly evaluating what worked and what didn’t…and instead of just throwing your opinion into the ring of ideas as to who or what the culprit is for the flopping of an event, this keeps the ball moving forward.

It keeps you focused on the positives and the negatives. It helps you see that, even within the parts of an event that worked, there are things that you learned.  And those things that you learned can help improve for next time.  It also helps you really zone in on what you learned from the side of an idea that flopped.  Instead of wallowing in your fail whale, you focus on what you can learn.

My pastor, Ron Edmondson, and I sat down after a leadership training event to evaluate.  Let me be honest: it was an event that flopped.  We had very little participation, very little feedback, very little growth because of the event, and to top it all off…it was expensive.

When we evaluated, we jumped right into the question: What did you learn? I had learned plenty.  This question helped get the momentum moving in the right direction after progress had screeched to a halt.

Any initiative can improve if you’re willing to learn.  Even the best ones.

Any failure can be a step forward if you learn from your missteps.

The question for you is this:

Are you willing to learn?

Have you learned from a flopped idea?

 

 

Movers and shakers

Every church has ‘movers and shakers.’  You know who I’m talking about.

They’re restless.  Never content with the status quo.  Always have a good idea.  Ready to move, grow, and change.  They want things shaken up.

They tend to frustrate people…at least the people who are comfortable and content with the way things are.  They’ve been called unruly and out of line.  Disrespectful and clueless.  They’re the ones who ‘just can’t be content with anything.’  They challenge the effectiveness of programs, methods, and the well-worn path.

Church leaders have to do something with these folks.  Because they don’t just slowly and quietly disappear if you ignore them.

What to do with Movers and Shakers

1. Ignore them. This will end up going badly for everybody.  Church leaders will be frustrated because these folks just keep stirring the pot.  The movers will be frustrated because nobody is moving with them.  Nobody will be happy.  Trust me.

2. Shut them down. This way, you maintain the status quo, get fewer feathers ruffled, and squeeze out the mover.  You stifle change, and avoid risk.

3. Listen to their ideas. Give them a voice, and hear how God is stirring their hearts.  Work to see how their thoughts fit within the culture of your people.  And be willing to adapt your methods if these ideas can help further the Kingdom.

I’m convinced that God stirs discontentment in people’s hearts for a reason.  It’s no accident.  And if you believe that God is sovereign, you’ve got to affirm the same.

God loves His Church and wants to see her prosper.  And, yes, God doesn’t change.  But He’s perfect…we’re not.  We should be continually evaluating our systems and methods to help more and more people come to a saving faith in Christ. Because if what we’re doing isn’t increasingly leading those who are far from Christ to take steps of faith towards him…then let’s change some things and reverse that trend.  And if the ideas that are brought to the table by the movers and shakers doesn’t seem to fit who you are and what God’s calling you as a local church to do and be…then consider sending them out as church planters to do what God’s calling them to do.  Not sending them out as heretics…but as people on mission.

Continue to tweak.  Improve.  Move and shake.

Have you ever been a part of a church that pushes ‘movers and shakers’ away?

Are you a ‘mover and shaker’?  How has the Church served you well?

 

Throw that bathwater out

Whether you’re a church leader, a business leader, a small group leader, or the leader of a local gang, you should constantly evaluate your system.

We just had a small groups launch yesterday at Grace Community Church.  10 new small groups launched, with over 150 people committing to joining new groups.  Amazing, right?!?

There’s room for improvement.

There was room for improvement last time we had Connect.

There was room for improvement this time.

  • We had more people indicate they wanted to attend the event than actually showed up.  That’s a problem.
  • We had people attend the event, but not actually sign up for a group.  That’s a problem.
  • We had people who needed to be in a small group, but neither showed interest nor showed up for the event.  That’s a problem.
  • We had people who showed up to the event, signed up for a group, but have already sent me an email and have dropped out.  That’s a problem.

I’m not a prophet, but I’m going to make a statement that will inevitably come true: There will be room for improvement next time.

We don’t allow these problems to cripple us, but rather we learn and grow from them.  Some we can’t help.  But others we can.

I’m willing to change the system, if that’s what’s needed, in order to more effectively carry out our vision.

As the old saying goes, “Don’t throw out the baby with the bathwater.”  But what’s often not said:

“Go ahead and throw out that bathwater.”

 

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