Decision paralysis

benlreed —  September 30, 2010 — 4 Comments

Last night, my wife and I tried out a new restaurant in town.  We love trying new places, and sushi is one of our favorites.  So when we found out about a Japanese fusion restaurant (I’m still not exactly sure what that means, even after eating there), we were stoked.

When we sat down, we began to look at the menu (which, mind you, was in English). I flipped past the first page. Then on to page 2…then 3…and on to the 4th, 5th, and 6th pages. Then back to 1.  Then to 2…and so on.  I did this 4 times…I’m not kidding.  Our waiter approached the table and asked, “Are you ready to order?”  And you know what my decision was?  ”Sorry, I’m not quite ready yet.”  When the waiter returned a couple minutes later, I had the same reply. And I was no closer to ordering than when I walked into the restaurant. Why?

I had decision paralysis.

There were so many choices that I just couldn’t decide what I wanted.  My guess is that there were over 100 menu items, each with a sentence or two description.  I was overwhelmed.  Hence, I couldn’t make a decision.

It had nothing to do with the fact that I was torn between a couple of different items, with one good and another bad.  In fact, I have no doubt (based on how good our food was) that all of their food is superb.  I just couldn’t decide what I wanted.

Think I’m weird?  The other 5 people at the table had the same problem when they were ordering.  There were just too many choices.

And I think we fall into that same trap in our churches.  It seems like a good idea, right?  Offering a program that fits each person’s given wants seems intuitive.  Going the simple route is counter-intuitive.

But if you try to be all things to all people, you’ll leave people confused. Paralyzed. Unable to move.  Not sure which direction to take.

Take a look at your current discipleship structure.  Work your strategy so that you help your church grow healthy disciples, but don’t leave them so overwhelmed by choices that they end up making no choice.  By simplifying your structure, you leave room for people to invest in their families and community.   It also allows you (church leadership) to devote all of your energy towards that one discipleship plan, and execute it with excellence.

I’m all about simplifying.  Maybe it’s time that your church or organization let dead programs go ahead and die.  Or start doing away with programs that aren’t accomplishing your strategy anymore.

By offering less, you can actually offer more.

But maybe I’m off base.  What do you think?

Ever been a part of a church or organization that offered too many options?

 

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benlreed

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Christ follower, husband, father, writer, pastor of small groups at Long Hollow Baptist Church. Communications director for the Small Group Network.
  • http://larryhehn.com Larry Hehn

    I agree, Ben. My daughter lives in Vancouver, home of some great sushi. My wife and I made a surprise visit earlier this year to celebrate her birthday. We took our daughter and her boyfriend to their favorite all-you-can-eat sushi restaurant, and found ourselves in the same situation. The menu was huge. We had no idea what to order.

    Thankfully, our daughter’s boyfriend is a “foodie” and knows his sushi. He took charge and ordered for the whole table. We trusted him to select the best items from the menu. He took an overwhelming number of options and narrowed it down to a select few that were simply amazing. We had a great time.

    I’m thankful for leaders who aren’t afraid to trim down the menu and stick to what’s best.

    • http://www.benreed.net Ben Reed

      All-you-can-eat sushi? Count me in.

  • Mike Mack

    I totally agree, Ben, not only because I also do this in restaurants all the time (driving my friends crazy), but also because our church, and many others I know, deal with this issue. It’s so hard to keep things simple, isn’t it?

    • http://www.benreed.net Ben Reed

      Keeping things simple sounds simple…but it’s far from it, for sure.